Thank you so much for being so kind. You are all special, wonderful people. You have been a tremendous amount of support.

Steven S. and family, Parry Sound, ON

Just a note to let you know that my order has arrived as scheduled. Thank you for suggesting that my orders be sent automatically every 4th Wednesday of every month.
C’est génial!

I also want to take this opportunity to tell you how much you have made a difference in my life at a moment that I was so vulnerable, I could hardly find my words in English to express myself at that time. You have gone the extra mile to make sure that my medical situation was well taken care of. Life is good, I am forever grateful that YOU were there at the right moment to help me go through a very rough period in my life. You are an Angel!!!

From the bottom of my heart MERCI, MERCI, MERCI!

Françoise S., Montreal, QC

We’ve been using Red Leaf Medical for several years to order supplies for our daughter and I’ve always been very impressed with the service level. I don’t feel like I’m talking to a company, it’s more like I’m talking to knowledgeable friends who are genuinely concerned for my daughter’s well-being. Red Leaf has helped us navigate insurance claims; they have come through when we needed a last minute rush delivery and they have helped us brainstorm solutions around the best products to make daily living easier for my daughter.

Michelle W., Toronto, ON

Thank you to all of the lovely ladies whom we deal with on a regular basis at Red Leaf Medical. My daughter has been receiving catheters from your company for a few years and during that time I have had extraordinary customer service from whomever I speak with. I am always made to feel appreciated as a customer and I really do think my daughter has a place in the hearts of your employees. As a working mum of two kiddos, one of which who has complex medical needs, I can tell you honestly that I never fret over or stress over receiving her medical supplies from your company. I am always greeted as an old friend or even member of the family. Thank you.

Christa M., Penhold, AB

I thank all the staff at CathetersPLUS for their impeccable compassionate and efficient service. These days, work ethic and professionalism seem more and more rare to experience. Not so when dealing with this Mississauga-based company. To say they have gone above and beyond is a massive understatement because (irrespective of excellent communication, outstanding reliability and prompt delivery of wonderful products) they have made me, the customer, feel respected and valued.

If there are words more elevated than grateful and appreciative then they could and should be applied. As a disabled person, it is uplifting and, in fact, even vitally sustaining to encounter such genuinely helpful, kind individuals. For a recent example, they ensured that an emergency shipment of catheters reached me in my British Columbia hotel when a mishap left me short and in a very stressful situation. Moreover, they did this when the allotted time for such courier services had expired. How they managed this – I do not know – I’ll just consider them angels.

My accident three years ago changed my life forever, but rest assured that finding CathetersPLUS did so as well!

With sincerest thanks,

Janice G.,P.E.I.

I want to offer my accolades to your organization. You have exceptional customer service and support people. I cannot express enough how much I value their work ethic and maintain my loyalty to CathetersPLUS because of them. In *every* interaction I have had with CathetersPLUS, they are efficient, effective, courteous, conscientious and pleasant.

They always make clear to understand my requirements of product, timing and urgency and do absolutely everything needed to meet them. In recent past, they made heroic efforts to accommodate my needs when Canada Post had completely botched my delivery. I wish I could send them flowers. CathetersPLUS probably has the finest customer service agents with whom I have ever worked.

Tony R. Burnaby, BC