I thank all the staff at CathetersPLUS for their impeccable compassionate and efficient service. These days, work ethic and professionalism seem more and more rare to experience. Not so when dealing with this Mississauga-based company. To say they have gone above and beyond is a massive understatement because (irrespective of excellent communication, outstanding reliability and prompt delivery of wonderful products) they have made me, the customer, feel respected and valued.
If there are words more elevated than grateful and appreciative then they could and should be applied. As a disabled person, it is uplifting and, in fact, even vitally sustaining to encounter such genuinely helpful, kind individuals. For a recent example, they ensured that an emergency shipment of catheters reached me in my British Columbia hotel when a mishap left me short and in a very stressful situation. Moreover, they did this when the allotted time for such courier services had expired. How they managed this – I do not know – I’ll just consider them angels.
My accident three years ago changed my life forever, but rest assured that finding CathetersPLUS did so as well!
With sincerest thanks,