Orders are shipped, to any Canadian address, via ground courier at no additional cost (order minimum applies). RUSH delivery is available at an additional cost.
For orders received by 3:00 p.m. EST, we make every effort to ship the same day. However, note that in some cases, especially for special order products, there may be a delay of up to 7 to 10 days for order processing. Always allow sufficient time so that you do not run out of product.
Please consider our Autoship Program to avoid any delays in receiving your product. Call one of our catheter specialists to discuss this further.
Due to the nature of these products, we cannot process exchanges or accept any returns.